Terms and Conditions
People Places & Things Terms and Conditions
By booking accommodation with People Places & Things, you are agreeing to the following terms and conditions:
1. THE BOOKING
1.1. Your booking is with Newfoundland Vacation Rentals a brand of People Places & Things Inc (PPT) registered in Newfoundland Canada - 34a Blue Jay Place, Paradise, A1L 0Z1
1.2. References to you or your booking are references to the person or organization making the booking with PPT.
1.3. These terms apply to bookings made via the PPT website, by email or telephone or in person with PPT. Bookings made via Booking.com, Airbnb or VRBO will be subject to their respective terms and conditions.
1.4. Your booking is confirmed and a legal contract concluded once your payment has been successfully made. No booking is made or contract concluded when payment is declined or unauthorized.
1.5. You agree that the booking is for a short term stay for leisure, business or temporary purposes and does not give rise to an assured shorthold tenancy or lease and is an excluded agreement within the meaning of s.18(1) of the Residential Tenancies Act, 2018, Newfoundland and Labrador.
1.7. Bookings may only be made by a person aged 23 or above and there must be at least one person aged 23 or above staying in the accommodation.
1.8. If you are bringing an infant on your trip to stay in the property, this is at your own risk. We have not made the properties specifically infant friendly and it is at the guest’s (you) discretion to decide if the property is safe to bring an infant.
1.9. You are responsible for your own safety (and the safety of any other person present at the accommodation) during your stay.
1.95 You may not resell or re-assign your booking to any other person or organization except with the express authority of PPT.
1.96 Maximum Occupancy: The maximum occupancy for each unit is detailed at the time of booking and must not be exceeded for insurance purposes.
2. PAYMENT AND CANCELLATIONS
2.1. All payments shall be made by Credit or Debit Card, or bank transfer.
2.2. Full payment is required upon booking when the booking is less than 30 days away from the check-in date. For bookings greater than 30 days, 40% of the full payment owing will be paid upon booking with the final 60%, 30 days prior to start of reservation.
2.3. The total price for your entire stay will be presented to you before you confirm your booking and make payment. Our pricing is dynamic and therefore the price for the same or similar accommodation may vary over time after your booking is made. This does not confer upon PPT any right to require additional payment where the price increases and does not confer any right on you to a discount if the price decreases.
2.4. Both PPT and the guest may cancel the booking at any time up to 30 days prior to the check-in date of the booking with PPT, and in which case a full refund will be made to the guest. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
2.5. If the guest cancels the booking within 30 days of the check-in date of the booking, PPT reserves the right to retain the full amount paid. Any refund will be at PPT’s entire discretion unless it is able to book out the accommodation to other guests, in which case it shall make a refund to you of your booking cost less the administration fee of $50, and less any difference in price where the replacement booking was of a lesser value.
2.6. PPT reserves the right to cancel bookings within 30 days of the check-in date of the reservation where it is necessary due to reasons outside of PPTs reasonable control, or in the event of an overbooking due to delays or errors within the booking system. In the event of such cancellation, the guest will receive a full refund.
2.7 Please note that the host will not be responsible for refunding any money due to unfortunate events that affect the number of nights you stay under any circumstances.
2.8 You are STRONGLY advised to take out adequate travel insurance to cover any unfortunate events on your trip.
3. YOUR STAY
3.1. Check-in time is 3pm and check-out time is no later than 11am, unless expressly agreed by PPT otherwise. PPT may request an additional payment for early check-in or later check-out. Information on the check-in and check-out procedure and access to the accommodation will be provided separately.
3.2. Included in your house will be linen and towels, shower gel and shampoo, coffee and tea. A cleaning service is provided and further information is available on request.
3.4. You are responsible for the conduct of all persons staying within the accommodation and shall ensure that they comply with these terms and conditions. In particular, you and your guests must not:
3.4.1. Smoke on the premises. All rooms and common spaces in our accommodation are strictly non-smoking – you and other guests may only smoke outside of the premises.
3.4.2. Bring any pets into the premises, with the exception of assistance dogs or unless expressly agreed by PPT in selected properties;
3.4.3. Bring any potentially dangerous or hazardous materials or equipment or illegal substances onto the premises;
3.4.4. Tamper with any fire alarms or emergency equipment;
3.4.5. Remove, damage or destroy any PPT property;
3.4.6. Use any technology provided by PPT to download or access any unlawful material;
3.4.7. Make excessive noise particularly after 10:00pm especially from TV’s and other electronic devices.
3.4.9 Use any PPT property for any kind of gathering, party, entertainment venue or celebration, after 10:00 pm. This will automatically lead to the forfeiture of your total security deposit, with an additional charge of $500.00 applying for security call out, and you may be asked to leave the property at the time of security attending the property. Furthermore, you accept that we reserve the right to follow up with further legal action to get the money.
3.5.0 Use any PPT properties for illegal activities, such as prostitution, which will lead to an immediate eviction from the premises without any refund on the remaining stay and automatically forfeiting the total damage deposit. Additionally a charge of $500.00 for security call out will apply if any PPT employee or contractor attends to evict.
3.5.1. Fail to return your property keys at the end of your stay as, in the interests of security, we may have to replace the corresponding locks, leading to a charge of $500.00.
3.6 Failure to obey house rules, will immediately be grounds for booking cancellation and eviction without refund.
3.7 Housekeeping Procedure: An email will be sent the day before check-out to give direction in helping our cleaning staff turn the unit around so it can be sparkling clean again for our next awesome guests. Thank you.
4. DAMAGE, THEFT, AND COSTS
4.1. PPT reserves the right to charge to the credit/debit card used for payment or any other card used to provide security in respect of:
4.1.1. The cost of replacing or repairing any property of PPT including furniture, upholstery, fittings, appliances or other fixtures and items which are damaged plus $25 admin fee during your stay;
4.1.2. The cost of replacing any items of property which are stolen from the accommodation during your stay
4.1.3. Any breach of our non-smoking policy. A standard charge of $500.00 will be charged to your card where we find evidence of smoking within the accommodation to cover cleaning costs but we reserve the right to charge additional amounts to cover any damage caused by smoking.
4.1.4. Consumption, sale or misuse of any illegal substances or associated paraphernalia. A standard charge of $500.00 will be charged to your card where we find evidence of illegal substances within the accommodation to cover responsible removal and additional cleaning costs, but we reserve the right to charge additional amounts should there be a reasonable requirement to do so.
4.2. Such costs may be charged on check-out but PPT reserves the right to apply such charges to your card at a later date where necessary.
4.3. Where PPT is unable for any reason to apply such a charge against your credit/debit card then an invoice will be sent to you and which you agree to pay within 14 days of receipt.
4.4. PPT will provide a receipt including a break-down of costs for all additional charges made to your credit or debit card.
4.5. Loss of PPT property and other additional charges that could be incurred during your stay at the property are listed below:
● Lost keys – $100.00
● Lock out charge – $100.00
● Lock out charge with locksmith – locksmith charge cost + $25 admin fee
● Lost parking permit – $250.00
● Excessive cleaning – $25.00 per hour
● Disruption / Noise complaints / Disruptive Social Gatherings – $500.00
● Illegal Activities Conducted at the Property (such as Prostitution) – $1000.00
● Extra late check-out – $50.00 (until 2pm)
● Early check-in – $25.00 (before 3pm, earliest at 12PM)
● Overstaying (fifteen minutes over standard check-out time) – $25.00 per hour delayed.
4.6 Deposit Refund Policy (incl. deadline): If there is no damage, the damage deposit will be entirely refunded within 7 days.
5. PRIVACY, DATA PROTECTION AND CREDIT/DEBIT CARD SECURITY
5.1. PPT processes information about you that you provide when making a reservation and/or upon check-in in accordance with our privacy policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
5.2. You should note that we are required by law to maintain a register of all guests’ names (to be taken on arrival) and to keep such details on file for at least 12 months from the date of arrival.
5.3. For full details on how we collect, use and store personal data including the use of cookies please see our full privacy policy.
5.4. We use a secure third party service to process card payments (www.stripe.com/gb). This service is PCI-DSS compliant and allows us to make charges to your credit and debit card in accordance with these terms. We do not make or store any copy of your card details in our own systems or elsewhere. You can read the privacy policy of the third party provider here: https://stripe.com/en-ca/privacy
.
6. COMPLAINTS
6.1. PPT wants to ensure that you have an enjoyable stay.
6.2. If you have a problem during your stay please contact any member of staff who will be able to help you. This must be brought to the attention of PPT immediately, so that action can be taken to rectify the issue. Should you fail to report their complaint during your stay, PPT will not consider themselves to be liable for those complaints.
6.3. PPT reserves the right to reject without further investigation any vexatious complaint or complaint made in bad faith.
Email address: gordon@pptrocks.ca
Postal address: 34a Blue Jay Place Paradise, NL Canada A1L 0Z1
7. LIMITATION OF LIABILITY
LIABILITY
● Your belongings are not covered by insurance if damaged, lost, stolen or destroyed.
● The host accepts no responsibility or liability for damage or injury in any way which you or any member of your party may suffer in connection with the accommodation.
7.1. The liability of PPT to you under these terms and conditions shall be limited to the total value of your booking.
7.2. PPT shall not be liable in any circumstances to you for any consequential or indirect loss including loss of profit, data, management time, reputation or goodwill.
7.3. PPT shall not be liable for any damages or loss caused by conditions or events beyond its control including, but not limited to:
7.3.1. Acts of God;
7.3.2. Natural disasters;
7.3.3. Act or omission of government, highway authorities or telecommunications carrier, operator or administrator;
7.3.5 Delay in manufacture, production or supply by third parties of equipment or services required for the performance of the Services or production and supply of the Goods;
7.4. Nothing in this clause or these terms shall limit PPTs liability for death or personal injury or in respect of fraudulent misrepresentation.
8. SEVERABILITY
8.1. If any provision or provisions of these terms and conditions shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
9. WAIVER
9.1. The failure of any party at any time to require performance of any provision or to resort to any remedy provided under these terms and conditions shall in no way affect the right of that party to require performance or to resort to a remedy at any time thereafter, nor shall the waiver by any party of a breach be deemed to be a waiver of any subsequent breach. A waiver shall not be effective unless it is in writing and signed by the party against whom the waiver is being enforced.
10. ENTIRE AGREEMENT
10.1. These terms and conditions constitutes the entire agreement of the parties and supersedes all prior communications, understandings and agreements relating to the subject matter hereof, whether oral or written.
11. THIRD PARTY RIGHTS
11.1. Nothing in this Agreement is intended to, nor shall, confer any rights on a third party unless expressly provided otherwise
12. JURISDICTION
12.1. This Agreement shall be construed in accordance with Newfoundland and Labrador Law and the Courts of Newfoundland and Labrador shall have exclusive jurisdiction in so far as any matter arising from this Agreement is required to be referred to a court of law.
Now that you understand the important factors and information about your booking, we hope you have a wonderful stay and will do everything we can to facilitate this.
—- END OF TERMS AND CONDITIONS —-
By booking accommodation with People Places & Things, you are agreeing to the following terms and conditions:
1. THE BOOKING
1.1. Your booking is with Newfoundland Vacation Rentals a brand of People Places & Things Inc (PPT) registered in Newfoundland Canada - 34a Blue Jay Place, Paradise, A1L 0Z1
1.2. References to you or your booking are references to the person or organization making the booking with PPT.
1.3. These terms apply to bookings made via the PPT website, by email or telephone or in person with PPT. Bookings made via Booking.com, Airbnb or VRBO will be subject to their respective terms and conditions.
1.4. Your booking is confirmed and a legal contract concluded once your payment has been successfully made. No booking is made or contract concluded when payment is declined or unauthorized.
1.5. You agree that the booking is for a short term stay for leisure, business or temporary purposes and does not give rise to an assured shorthold tenancy or lease and is an excluded agreement within the meaning of s.18(1) of the Residential Tenancies Act, 2018, Newfoundland and Labrador.
1.7. Bookings may only be made by a person aged 23 or above and there must be at least one person aged 23 or above staying in the accommodation.
1.8. If you are bringing an infant on your trip to stay in the property, this is at your own risk. We have not made the properties specifically infant friendly and it is at the guest’s (you) discretion to decide if the property is safe to bring an infant.
1.9. You are responsible for your own safety (and the safety of any other person present at the accommodation) during your stay.
1.95 You may not resell or re-assign your booking to any other person or organization except with the express authority of PPT.
1.96 Maximum Occupancy: The maximum occupancy for each unit is detailed at the time of booking and must not be exceeded for insurance purposes.
2. PAYMENT AND CANCELLATIONS
2.1. All payments shall be made by Credit or Debit Card, or bank transfer.
2.2. Full payment is required upon booking when the booking is less than 30 days away from the check-in date. For bookings greater than 30 days, 40% of the full payment owing will be paid upon booking with the final 60%, 30 days prior to start of reservation.
2.3. The total price for your entire stay will be presented to you before you confirm your booking and make payment. Our pricing is dynamic and therefore the price for the same or similar accommodation may vary over time after your booking is made. This does not confer upon PPT any right to require additional payment where the price increases and does not confer any right on you to a discount if the price decreases.
2.4. Both PPT and the guest may cancel the booking at any time up to 30 days prior to the check-in date of the booking with PPT, and in which case a full refund will be made to the guest. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
2.5. If the guest cancels the booking within 30 days of the check-in date of the booking, PPT reserves the right to retain the full amount paid. Any refund will be at PPT’s entire discretion unless it is able to book out the accommodation to other guests, in which case it shall make a refund to you of your booking cost less the administration fee of $50, and less any difference in price where the replacement booking was of a lesser value.
2.6. PPT reserves the right to cancel bookings within 30 days of the check-in date of the reservation where it is necessary due to reasons outside of PPTs reasonable control, or in the event of an overbooking due to delays or errors within the booking system. In the event of such cancellation, the guest will receive a full refund.
2.7 Please note that the host will not be responsible for refunding any money due to unfortunate events that affect the number of nights you stay under any circumstances.
2.8 You are STRONGLY advised to take out adequate travel insurance to cover any unfortunate events on your trip.
3. YOUR STAY
3.1. Check-in time is 3pm and check-out time is no later than 11am, unless expressly agreed by PPT otherwise. PPT may request an additional payment for early check-in or later check-out. Information on the check-in and check-out procedure and access to the accommodation will be provided separately.
3.2. Included in your house will be linen and towels, shower gel and shampoo, coffee and tea. A cleaning service is provided and further information is available on request.
3.4. You are responsible for the conduct of all persons staying within the accommodation and shall ensure that they comply with these terms and conditions. In particular, you and your guests must not:
3.4.1. Smoke on the premises. All rooms and common spaces in our accommodation are strictly non-smoking – you and other guests may only smoke outside of the premises.
3.4.2. Bring any pets into the premises, with the exception of assistance dogs or unless expressly agreed by PPT in selected properties;
3.4.3. Bring any potentially dangerous or hazardous materials or equipment or illegal substances onto the premises;
3.4.4. Tamper with any fire alarms or emergency equipment;
3.4.5. Remove, damage or destroy any PPT property;
3.4.6. Use any technology provided by PPT to download or access any unlawful material;
3.4.7. Make excessive noise particularly after 10:00pm especially from TV’s and other electronic devices.
3.4.9 Use any PPT property for any kind of gathering, party, entertainment venue or celebration, after 10:00 pm. This will automatically lead to the forfeiture of your total security deposit, with an additional charge of $500.00 applying for security call out, and you may be asked to leave the property at the time of security attending the property. Furthermore, you accept that we reserve the right to follow up with further legal action to get the money.
3.5.0 Use any PPT properties for illegal activities, such as prostitution, which will lead to an immediate eviction from the premises without any refund on the remaining stay and automatically forfeiting the total damage deposit. Additionally a charge of $500.00 for security call out will apply if any PPT employee or contractor attends to evict.
3.5.1. Fail to return your property keys at the end of your stay as, in the interests of security, we may have to replace the corresponding locks, leading to a charge of $500.00.
3.6 Failure to obey house rules, will immediately be grounds for booking cancellation and eviction without refund.
3.7 Housekeeping Procedure: An email will be sent the day before check-out to give direction in helping our cleaning staff turn the unit around so it can be sparkling clean again for our next awesome guests. Thank you.
4. DAMAGE, THEFT, AND COSTS
4.1. PPT reserves the right to charge to the credit/debit card used for payment or any other card used to provide security in respect of:
4.1.1. The cost of replacing or repairing any property of PPT including furniture, upholstery, fittings, appliances or other fixtures and items which are damaged plus $25 admin fee during your stay;
4.1.2. The cost of replacing any items of property which are stolen from the accommodation during your stay
4.1.3. Any breach of our non-smoking policy. A standard charge of $500.00 will be charged to your card where we find evidence of smoking within the accommodation to cover cleaning costs but we reserve the right to charge additional amounts to cover any damage caused by smoking.
4.1.4. Consumption, sale or misuse of any illegal substances or associated paraphernalia. A standard charge of $500.00 will be charged to your card where we find evidence of illegal substances within the accommodation to cover responsible removal and additional cleaning costs, but we reserve the right to charge additional amounts should there be a reasonable requirement to do so.
4.2. Such costs may be charged on check-out but PPT reserves the right to apply such charges to your card at a later date where necessary.
4.3. Where PPT is unable for any reason to apply such a charge against your credit/debit card then an invoice will be sent to you and which you agree to pay within 14 days of receipt.
4.4. PPT will provide a receipt including a break-down of costs for all additional charges made to your credit or debit card.
4.5. Loss of PPT property and other additional charges that could be incurred during your stay at the property are listed below:
● Lost keys – $100.00
● Lock out charge – $100.00
● Lock out charge with locksmith – locksmith charge cost + $25 admin fee
● Lost parking permit – $250.00
● Excessive cleaning – $25.00 per hour
● Disruption / Noise complaints / Disruptive Social Gatherings – $500.00
● Illegal Activities Conducted at the Property (such as Prostitution) – $1000.00
● Extra late check-out – $50.00 (until 2pm)
● Early check-in – $25.00 (before 3pm, earliest at 12PM)
● Overstaying (fifteen minutes over standard check-out time) – $25.00 per hour delayed.
4.6 Deposit Refund Policy (incl. deadline): If there is no damage, the damage deposit will be entirely refunded within 7 days.
5. PRIVACY, DATA PROTECTION AND CREDIT/DEBIT CARD SECURITY
5.1. PPT processes information about you that you provide when making a reservation and/or upon check-in in accordance with our privacy policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
5.2. You should note that we are required by law to maintain a register of all guests’ names (to be taken on arrival) and to keep such details on file for at least 12 months from the date of arrival.
5.3. For full details on how we collect, use and store personal data including the use of cookies please see our full privacy policy.
5.4. We use a secure third party service to process card payments (www.stripe.com/gb). This service is PCI-DSS compliant and allows us to make charges to your credit and debit card in accordance with these terms. We do not make or store any copy of your card details in our own systems or elsewhere. You can read the privacy policy of the third party provider here: https://stripe.com/en-ca/privacy
.
6. COMPLAINTS
6.1. PPT wants to ensure that you have an enjoyable stay.
6.2. If you have a problem during your stay please contact any member of staff who will be able to help you. This must be brought to the attention of PPT immediately, so that action can be taken to rectify the issue. Should you fail to report their complaint during your stay, PPT will not consider themselves to be liable for those complaints.
6.3. PPT reserves the right to reject without further investigation any vexatious complaint or complaint made in bad faith.
Email address: gordon@pptrocks.ca
Postal address: 34a Blue Jay Place Paradise, NL Canada A1L 0Z1
7. LIMITATION OF LIABILITY
LIABILITY
● Your belongings are not covered by insurance if damaged, lost, stolen or destroyed.
● The host accepts no responsibility or liability for damage or injury in any way which you or any member of your party may suffer in connection with the accommodation.
7.1. The liability of PPT to you under these terms and conditions shall be limited to the total value of your booking.
7.2. PPT shall not be liable in any circumstances to you for any consequential or indirect loss including loss of profit, data, management time, reputation or goodwill.
7.3. PPT shall not be liable for any damages or loss caused by conditions or events beyond its control including, but not limited to:
7.3.1. Acts of God;
7.3.2. Natural disasters;
7.3.3. Act or omission of government, highway authorities or telecommunications carrier, operator or administrator;
7.3.5 Delay in manufacture, production or supply by third parties of equipment or services required for the performance of the Services or production and supply of the Goods;
7.4. Nothing in this clause or these terms shall limit PPTs liability for death or personal injury or in respect of fraudulent misrepresentation.
8. SEVERABILITY
8.1. If any provision or provisions of these terms and conditions shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
9. WAIVER
9.1. The failure of any party at any time to require performance of any provision or to resort to any remedy provided under these terms and conditions shall in no way affect the right of that party to require performance or to resort to a remedy at any time thereafter, nor shall the waiver by any party of a breach be deemed to be a waiver of any subsequent breach. A waiver shall not be effective unless it is in writing and signed by the party against whom the waiver is being enforced.
10. ENTIRE AGREEMENT
10.1. These terms and conditions constitutes the entire agreement of the parties and supersedes all prior communications, understandings and agreements relating to the subject matter hereof, whether oral or written.
11. THIRD PARTY RIGHTS
11.1. Nothing in this Agreement is intended to, nor shall, confer any rights on a third party unless expressly provided otherwise
12. JURISDICTION
12.1. This Agreement shall be construed in accordance with Newfoundland and Labrador Law and the Courts of Newfoundland and Labrador shall have exclusive jurisdiction in so far as any matter arising from this Agreement is required to be referred to a court of law.
Now that you understand the important factors and information about your booking, we hope you have a wonderful stay and will do everything we can to facilitate this.
—- END OF TERMS AND CONDITIONS —-